Associate Director, University Partnerships
EUSA Academic Internship Experts is seeking to appoint an Associate Director, University Partnerships to our team based in Boston.
The Associate Director, University Partnerships is responsible for the project management and delivery of EUSA programs across the university partner portfolio. This role oversees program planning and preparation, coordinates delivery with EUSA City Teams, supports program growth, and ensures that programs are delivered successfully.
The ideal candidate is highly organized, proactive, and knowledgeable about international education and work-integrated learning. They will be comfortable overseeing multiple programs simultaneously, managing complex projects and timelines, and working collaboratively with university partners and colleagues across different regions and time zones.
They will work closely with the Senior Director, University Partnerships, and the Program Manager to translate institutional requirements into well-organized programs, strengthen delivery of those programs, and ensure that student and partner conversations/concerns are addressed appropriately.
Overview
EUSA Academic Internship Experts works with universities, departments, and individual professors to create and deliver customized, academically-directed internship programmes in London, Dublin, Madrid, Paris, and Prague.
EUSA has successfully placed over 30,000 students in academically directed internships over the past 40 years.
EUSA place several hundred students per year in academic internships in a range of industries including marketing, media, business, finance, health & science, psychology and the arts (e.g. theatres, museums).
In addition to internship placement, EUSA's services include housing, academic program development, and program management (including pastoral care, social programmes and student wellbeing & safety).
Reporting Relationships
The Associate Director, University Partnerships reports to the Senior Director, University Partnerships.
Responsibilities
40%: Program Planning and Oversight and Partner Communication
Develops the weekly, monthly, and annual program-delivery calendar
Oversees program preparation and ensures that key deadlines, responsibilities, and deliverables are clearly established
Reviews program proposals, outlines, Letters of Agreement, and budgets prepared for university partners
Ensures programs transition smoothly from development and planning to on-site delivery
Works with the Program Manager in preparing and delivering programs for their assigned portfolio
Oversees pre-program and end-of-program communications across the partner portfolio
Ensures partner communications are accurate, timely, and aligned with the strategy and standards established by the Senior Director
Reviews program reports and other significant partner-facing materials prepared by the Program Manager
Ensures that program outcomes, improvements, and follow-up actions are communicated clearly to partners
Supports partner expansion and opportunities for enrolment growth
10%: Program Assessment and Partner Growth
Uses program outcomes, student feedback, partner feedback, and delivery experience to assess program performance
Identifies areas for program improvement and coordinates implementation
With Senior Director, identifies practical opportunities to strengthen or grow programs with existing partners
Contributes to new-business development when program-delivery expertise is relevant
10%: Partner and City Team Engagement
Serves as the University Partnerships lead for program-delivery coordination with City Teams
Maintains strong relationships with current university partners, particularly regarding program development, delivery, and continuous improvement
Supports the Program Manager in coordinating with City Teams and institutional partners
20%: Program Delivery
Maintains oversight of program readiness and delivery
Tracks significant issues, decisions, commitments, and follow-up throughout the program lifecycle
Ensures partner and student concerns are addressed appropriately and in a timely manner
Leads the development and delivery of the Student Ambassador Program and other components of the University Partnerships strategy
Works with the Senior Director to identify opportunities to strengthen program-delivery systems, processes, and internal coordination
20%: Incident and Crisis Management
Leads the response to significant student and partner issues
Serves as the lead University Partnerships team member for emergency response, including the emergency database and portal
Coordinates with City Teams and EUSA leadership during incidents and crises
Maintains an up-to-date understanding of Title IX and other student-safety requirements relevant to EUSA programs
Develops and provides training to EUSA employees regarding safety and incident response
Qualifications
Bachelor’s degree
Five or more years of experience in higher education, international education, experiential learning, university partnerships, program management, or a related field
Strong understanding of study abroad, internships, and experiential education models
Demonstrated experience managing complex programs or projects involving multiple stakeholders
Excellent interpersonal, communication, writing, editing, and presentation skills
Strong organizational, project-management, and problem-solving abilities
Demonstrated ability to build relationships and manage sensitive stakeholder interactions
Experience responding to complex student, partner, or program-delivery issues
Experience using CRM or project-management systems
Ability to work independently while collaborating effectively across multiple regions and time zones
Willingness to travel for conferences, partner visits, and program-related needs
Travel
25–30 days of mostly domestic travel per year, with occasional international travel as required.
Boston Based.
Compensation
With a team of dedicated and dynamic professionals and offices in Europe and North America, EUSA offers a friendly, progressive work environment, as well as competitive salary, benefits, and holidays.
To Apply
To apply please submit your CV and cover letter here.
Please submit your CV and cover letter as a single file. Please title your documents 'Last Name First Name CV or Cover Letter'
Please title your file “Last Name First Name CV or Cover Letter”.
By uploading your application, you agree to let EUSA retain your CV and all personal data contained therein for a period of 13 months from the posted application deadline. EUSA does not share or distribute applicant information with any third parties. EUSA does NOT accept CV’s or applications by email; any unsolicited documents submitted by email will be deleted.
Vacancy open until filled.