London

EUSA Contact

EUSA LONDON EMERGENCY CONTACT during working hours

+44 207 590 4680

EUSA LONDON EMERGENCY CONTACT outside working hours

+44 796 665 2302

In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Dublin:

EUSA DUBLIN emergency contact during working hours

+353 1 8943184

EUSA DUBLIN emergency contact outside working hours

+353 87 6532368

This number is only to be used in the event of a widespread emergency in London. The staff in Dublin are not able to provide assistance in the event of lockouts, individual health issues, etc.

Housing Emergency

Call the number on your In Case of Emergency Card.

Emergency Services

Police, Fire Brigade, Ambulance

999

Police Station

Metropolitan Police

Medical Procedures

If you require medical attention at any time during the program, you can go to a public hospital or walk-in clinic. In some cases there will be a charge for treatment. You can often claim this charge back on your health insurance, so don't forget to keep the receipt. You may have to wait to be seen if your condition is not urgent.  If you do not want to wait to see someone, you can make an appointment with a private doctor’s office. They generally charge £90-100 for a consultation, which you may be able to claim back on your US medical insurance (individual policies vary - you will need to confirm this with your own insurer).    

When possible, you should contact your insurance provider in advance of any treatment.

At a private doctor’s office you should expect to pay the full amount of the bill upon release. You then will be issued a receipt that you’ll need to turn into your health insurance company for reimbursement.

In case of any needed medical treatment, please inform EUSA as soon as possible.

If you are suffering any sort of depression or mental distress please contact a member of the EUSA London team immediately so they can put you in touch with a counselor for immediate short-term help. Any long-term therapy will need to be arranged privately.

Local Information: Russell Square

Hospital

University College London Hospital Accident and Emergency room – Walk in
235 Euston Road
London, NW1 2BU
+44 20 3456 7890

Walk-in Centre

Princess Grace Urgent Care Centre
The Princess Grace Hospital
42–52 Nottingham Place
London W1U 5NY
+44 20 3813 2514

Doctors
Please note that these are private doctors who will charge you for services and prescriptions.

The Physicians Clinic
13–14 Devonshire Street
London, W1G 7AE
+44 20 7034 8164

The London General Practice   
16 Devonshire Street
London, W1G 7AF
+44 20 7935 1000

Holborn Medical Practice
64–66 Lambs Conduit Street
London, WC1N 3NA
+44 20 3077 0044

Dentists

Ghandi and Chan Dental Surgery
231 Gray's Inn Road  
London, WC1X 8RH
+44 20 7837 0903

Raval Dental Surgery
86 Cromer Street
London, WC1H 8DG
+44 20 7837 3478

Levenstein Dental Surgery
41 Lambs Conduit Street
London, WC1N 3NG
+44 20 7405 4030

Dental Emergency

24-Hour Emergency Dentist London – Kings Cross Dental Clinic
285-287 Gray's Inn Rd
London, WC1X 8QD
+44 20 7837 0773

Pharmacies

Boots  
40-42 Brunswick Shopping Centre  
Bloomsbury
London, WC1N 1AE  

Boutalls Pharmacy
60 Lambs Conduit Street
London, WC1N 3LW

Local Information: South Kensington

Hospital

Chelsea and Westminster Hospital
369 Fulham Road
London SW10 9NH
+44 20 8746 8000
www.chelwest.nhs.uk

Walk-in Centre

Charing Cross Hospital
Fulham Palace Road,
London, W6 8RF
+44 20 3311 1234

Doctors
Please note that these are private doctors who will charge you for services and prescriptions.

Dr. Boreham and Dr. Rowney      
Boreham & Rowley Practice            
18 Thurloe Street,                           
London, SW7 2SU                          
Tel: +44 20 7225 2424                        

Drs. Steeden and Hussein
7 Stanhope Mews West
South Kensington
London, SW7 5RB
+44 20 7835 0400

Earl’s Court Health and Wellbeing Centre
2b Hogarth Road
London, SW5 0PT
+44 20 7341 0300

DoctorCall    
www.doctorcall.co.uk  
+44 844 257 0345

Dentists

Thurloe Street Dental
10 Thurloe Street     
London, SW7 2ST      
+44 20 7584 5551    

NHS Dentist
355 North End Road
London, SW6 1NW
+44 20 7610 1110

London Smiling
75 Gloucester Road
London, SW7 4SS
+44 20 7373 3744

Emergency Dental Care Service

Guy’s Hospital
+44 20 7188 8006
Referred to the nearest emergency dental surgery that is open for treatment.

Pharmacies

Boots      
30–31 Gloucester Arcade
128 Gloucester Road
London, SW7 4SF
+44 20 7835 1215

Zafash Pharmacy    
233–235 Old Brompton Road     
London, SW5 0EA     
+44 20 7373 2798    
24 hours a day, 7 days a week

Dajani Pharmacy
92 Old Brompton Road
London, SW7 3LQ
+44 20 7589 8263

Counseling Services

If you are suffering any sort of depression or mental distress, please contact the Program Director or the Program Manager immediately.

The Samaritans
24hrs phone:   116 123
www.samaritans.org

Rape and Sexual Abuse Support Center
+44 0808 802 9999
www.rasasc.org.uk

National AIDS Trust
+44 020 7814 6767
www.nat.org.uk

BEAT (Eating Disorders)
+44 0800 801 0677
www.b-eat.co.uk

Pregnancy Choices Directory
http://www.pregnancychoicesdirectory.com/

You can also contact EUSA to assist you with making an appointment with a counselor.

 
Dublin

EUSA Contact

EUSA DUBLIN EMERGENCY CONTACT during working hours

+353 1 8943184

EUSA DUBLIN EMERGENCY CONTACT outside working hours

+353 87 6532368

In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in London.

EUSA LONDON emergency contact during working hours

+ 44 207 590 4680

EUSA LONDON emergency contact outside working hours

+ 44 796 665 2302

The London number is only to be used in the event of a widespread emergency in Dublin. The staff in London are not able to provide assistance in the event of lockouts, individual health issues, etc.

Shanowen Square Apartments

+ 353 1 862 3842
After-hours emergency:
+353 87 2261232
info@shanowensquare.com

UCD Housing

+353 1 716 1008 (24 hours)
UCD On Campus Emergency (Unicare)
+353 1 7167999
summerreception@ucd.ie

Emergency Services

Police, Fire Brigade, Ambulance

999

Medical Procedures

Local Information: UCD

Local Hospitals Clinic/Emergency Room

St Vincent’s Hospital
Elm Park
Dublin 4
+353 1 221 4000

VHI Swiftcare Clinic
Balally, Dublin 14
+353 (0)1 890 866 966

Local Doctors

Woodbine Medical Clinic
31, Woodbine Park,
Booterstown, Co. Dublin
+353 1 260 9861

Local Dentist

Belfield Dental
174 Stillorgan Road
Donnybrook, Dublin 4
+353 1 269 3155

Dental Emergency Service

Dublin Dental Hospital (appointment necessary):
+353 1 612 7391

Local Pharmacies

Procare Pharmacy,
Student Centre, UCD
+353 1 716 3840

Woodbine Pharmacy
6 Woodbine Park
Blackrock, Co. Dublin
+353 1 269 3496

Local Information: Shanowen Square

Local Hospitals Clinic / Emergency Room

Mater Hospital General Inquiries/A&E
Eccles Street
Inns Quay, Dublin 7
+353 1 803 2000 or +353 1 803 2200

Beaumont Hospital General Inquiries/A&E
Beaumont Road
Beaumont, Dublin
+353 1 809 3000 or +353 1 809 2170

VHI Swiftcare
Airside Retail Park
Swords
+353 1 890 866 966

Local Doctors

College Gate Clinic
Ballymun Road
+353 1 837 8194

Local Dentists

College Gate Clinic (Dr. Orla Dunford)
Ballymun Road
+353 1 8378194

Dental Emergency Service

Dublin Dental Hospital (appointment necessary):
+353 1 612 7391

Local Pharmacies

PharmHealth, DCU
+353 1 700 6080

Counseling

If you are suffering any sort of depression or mental distress, please contact the Program Director or the Program Manager immediately.  

The Samaritans
24 hour free phone: 116 123
www.samaritans.org

Aware: Depression Support Service
1800 303 302
www.aware.ie

Dublin Rape Crisis Centre
+353 1 800 778 888
www.drcc.ie

HIV Ireland
+353 1 873 3799
www.hivireland.ie

Bodywhys (Eating Disorders)
+353 1 890 200 444
www.bodywhys.ie

One Family (Non-directive Pregnancy Counseling)
+353 1 890 662 211
www.onefamily.ie

Irish Tourist Assistance Service
+353 1 890 365 700
www.itas.ie

You can also contact EUSA to assist you with making an appointment with a counselor.

Madrid

EUSA Contact

EUSA MADRID EMERGENCY CONTACT 9.30AM – 3.30PM

+34 910 527 977

EUSA MADRID EMERGENCY CONTACT 3.30PM – 9.30AM

+34 638 312 097

In the event that the EUSA Madrid emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Paris

EUSA Paris emergency contact during working hours

+33 1 40 47 92 71

EUSA Paris emergency contact outside working hours

+33 785 450 723

The Paris number is only to be used in the event of a widespread emergency in Madrid. The staff in Paris are not able to provide assistance in the event of lockouts, individual health issues, etc.

Emergency Vocabulary

My blood type is…:  Mi grupo sanguíneo es…
I’m not feeling well:  No me encuentro bien/Estoy enfermo/a.
Please take me to the hospital/doctor:  Lléveme al hospital/médico/doctor.
How do I get to the (doctor, hospital)?:  ¿Cómo voy al médico/hospital?
I’m allergic to penicillin/aspirin.etc.:  Tengo alergias a…
I am diabetic:  Soy diabético/a.
This is an emergency:  Es urgente/Es una emergencia.
Where can I get help?:  ¿Dónde puedo encontrar ayuda?
I need help:  Necesito ayuda.
Please help me!:  ¡Ayúdeme!/¡Socorro!
Where is the police station?:  ¿Dónde está la comisaría?
Stop! Thief!:  ¡Socorro! ¡Ladrón!

 

Emergency Services

112

Police Station

Policía nacional: 091
Policía municipal: 112

Fire

Bomberos: 080

Medical Procedures

At a private doctor’s office you should expect to pay the full amount of the bill upon release. You will then be issued a receipt that you’ll need to turn into your health insurance company for reimbursement. In case of any needed medical treatment, please inform the Program Manager as soon as possible.

If you are suffering any sort of depression or mental distress please contact the Program Director immediately.  EUSA can put you in contact with a therapist.

EUSA cannot recommend any specific healthcare providers, but offers these as a resource.

Local Doctors

Unidad Médica
The British Medical Unit
Conde de Aranda, 1 First Floor
+34 91 435 1823 (appointment necessary)

Dr. Borrás
Calle Padilla, 20 Bajo Derecha
+34 91 575 9834 or +34 607 641 392

Emergency Rooms

Hospital Universitario HM Madrid
Tourist Health Management Spain
Coordinador Departamento Internacional: Javier Casquero
Plaza del Conde del Valle de Súchil, 16
+34 629 823 493
www.hmhospitales.com

When you call and say you are a priority client, they will then send an English-speaking doctor or a translator to assist you.

Required documents for assistance: ID card, passport or driving license, and insurance card.

Hospital San Camilo
Calle Juan Bravo, 39
+34  902 11 21 21
Cost of visit: €100 – €200

RUBER
Calle Juan Bravo, 49
+34 91 402 6100
Cost of visit: Emergency visit €500 charged and then added or subtracted depending on service

Dentists (English speaking)

Dr. Cabrera Santamaría
Calle Carranza, 20 – 1ºB
+34 91 445 8916

Dr. Carlos Sánchez Tejera
Fernando de Católico, 86
+34 91 544 4624

Counseling Services

If you are suffering any sort of depression or mental distress, please contact the Program Director immediately.

Laura Rojas-Marcos (Bilingual psychologist)
Paseo de la Castellana, 140, 13D
28046 Madrid
+34 686477346
+34 91 564 98 20
laurarojasmarcos@hotmail.com

Sinews Multilingual Therapy Institute
C/ Zurbano 34 1º, Izq
+34 91 700 19 79
info@sinews.es
Cost of visit: 65 Euros for psychotherapy sessions and €95 for a psychiatric consultation

You can also contact EUSA to assist you with making an appointment with a counselor.

 

Paris

EUSA Contact

EUSA PARIS EMERGENCY CONTACT during working hours

+33 1 40 47 92 71

EUSA PARIS EMERGENCY CONTACT outside working hours

+33 7 85 45 07 23

In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Madrid.

EUSA Madrid emergency contact 9.00AM–3.30PM

+34 91 052 7977

EUSA Madrid emergency contact 3.30PM–9.00AM

+34 638 312 097

The Madrid number is only to be used in the event of a widespread emergency in Paris. The staff in Madrid are not able to provide assistance in the event of lockouts, individual health issues, etc.

US Embassy

+33 1 43 12 22 22

Medical Vocabulary

Symptoms: symptômes
Band-Aid: un pansement
Fever: la fièvre
Sore throat: un mal de gorge
Stomachache: un mal de ventre
Cramp: des crampes
Condom: un préservatif
Cough: une toux
Vomiting: vomissement
Headache: un mal de tête
Faint: un évanouissement
Pap smear: un frottis
Flu-like symptoms: état grippal
Burn: Brûlure
Injured: Blessé

Emergency Services

112

This number is direct to ALL emergency phone numbers: police, fire department, and the S.A.M.U. If you are calling from a cellphone you should ALWAYS call this number first.

Police (Police Secours) 
17

Fire Department (Pompiers)
18

The Pompiers may send one of their own ambulances or they may alert the S.A.M.U. (Services d’aide medicale urgente), or SOS Medecins. They arrive on the scene faster and can provide basic life support. If a patient’s condition is unclear or appears critical, a car with specially trained firemen is usually sent ahead to administer first aid.

S.A.M.U (Emergency Medical Team/Ambulance) 
15

S.A.M.U. has a 24-hour service and gives medical assistance for all medical emergencies. Its ambulances are manned by teams of trained personnel, and are equipped with emergency equipment for any cardiac or respiratory resuscitation. To reach the S.A.M.U, simply dial 15

Be brief and concise when speaking with the S.A.M.U. and give the precise address or location, your phone number, the caller and victim’s names, the age of the victim and a description of his medical condition.

You may be transferred directly to an English-speaking specialist in the emergency services who will identify the type of emergency based upon the information you give (he/she may decide to refer your call to another medical service, i.e. SOS Médecins, in the case of a less critical emergency).

SOS Médecins
(Private company for emergency doctors)
+33 1 47 07 77 77 or 3624

Ambulance (Sainte-Marie) 
+33 1 5656 6800 or +33 1 4842 2200

American Hospital of Paris
63, blvd. Victor Hugo
92202 Neuilly
+33 1 4641 2525

Anti-Poison Center
+33 1 4005 4848

Burn Center at Hôpital Percy
(Emergency services for very serious burns)
101, avenue Henri Barbusse
92140 Clamart
+33 1 4146 6000

Hôpital Cochin (General Emergencies)
27, rue du Fbg. St.Jacques
75014 Paris
+33 1 5841 2735 or +33 1 5841 4141

Finding and visiting a doctor

You will need to pay cash (€20–50) during your visit. The doctor will give you a receipt you send to your insurance company for reimbursement. The doctor might give you a prescription that you take to any pharmacy. Here, you may pay with a credit card. Keep the receipt to send to your insurance company. Finding an English-speaking doctor, dentist, physiologist, or pharmacist is not difficult. A list of English-speaking medical practitioners and their contact information is available on the US Embassy’s website: https://fr.usembassy.gov. If you are staying with a family, you can also ask for the name of their doctor.

Doctors

Dr. Julia Bache
5 rue Léon Cogniet
75017 M° Courcelles
+33 1 4763 4207

Dr. Nancy Salzman
1 avenue de Lowendal
75007 M° Ecole Militaire
+33 1 45 63 18 43

Dr. Francis Slattery
10 avenue Eylau
75116 M° Trocadéro
+33 1 4742 0234

Dr. Stephen Wilson
54 rue des Archives
75004 M° Rambuteau
+33 1 4887 2110

Pharmacies

At pharmacies you can find over-the-counter and prescription drugs.  If you have a slight fever, sore throat, cough, or stomachache, you may want to visit a pharmacy (pharmacists are very knowledgeable and can often recommend over-the-counter treatments, if you describe your symptoms).  This can save you a trip to the doctor!
Note: If you need toiletries you should visit a supermarket not a pharmacy — prices are much lower.

Pharmacies open 24/7

Pharmacie Les Champs Dhéry
84 Ave. des Champs Eysées
Paris 75008
+33 1 4562 0241

Grande Pharmacie Daumesnil
6 place Félix Eboué
Paris 75012
+33 1 4343 1903    

Pharmacie Européenne
6 Place de Clichy
Paris 75009
+33 1 5316 4928

Counseling Services

If you are suffering any sort of depression or mental distress, please contact the Program Director immediately.

International Counseling Service
+33 1 4550 2649
www.icsparis.com

SOS Helpline
+33 1 46 21 46 46
www.soshelpline.org

Solidarité Femmes
3919
www.solidaritefemmes.org

Alcool Info Service
+33 980 980 930
www.alcool-info-service.fr

Drogues Info Service
+33 800 231 313
www.drogues-info-service.fr

Counselling in France
www.counsellinginfrance.com

HIV/AIDS Information
+33 800 840 800

You can also contact EUSA to assist you with making an appointment with a counselor.

Prague

EUSA Contact

+420 777 878 742

In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in London.

EUSA London emergency contact during working hours

+44 207 590 4680

EUSA London emergency contact outside working hours

+44 796 665 2302

The London number is only to be used in the event of a widespread emergency in Prague. The staff in London are not able to provide assistance in the event of lockouts, individual health issues, etc.

Housing Emergency

In case of a housing-related emergency, flooding from another apartment, for example, please go to the reception and inform the security guard.

Emergency Vocabulary

Excuse me, I am sorry. (getting attention): Promiňte (PROH-mih-nyteh)
Help!: Pomoc! (POH-mohts!)
Police!:  Policie! (POH-lee-tsee-eh!)
Stop! Thief!: Stůj, (stooyeh) zloději! (ZLOH-dyehy!)
I need your help: Potřebuji vaši pomoc. (POHT-rzheh-boo-yee VAH-shee POH-mots)
It's an emergency: To je nebezpečí. (toh yeh NEH-behz-peh-chee)
I'm lost: Jsem ztracen (YEH-sehm ZTRAH-tsehn)
I'm sick: Je mi špatně. (yeh mee SHPAH-tnehh)
I've been injured: Jsem zraněn (YEH-sehm ZRAH-nehhn)
I need a doctor: Potřebuji doktora (POHT-rgeh-boo-yee DOHK-toh-rah)

Emergency Services

112

Emergency (Police, Fire Brigade, Ambulance)

150 Fire

158 Police

156 City police

155 Ambulance

Police Stations

Below is a list of police stations in the city center:

Old Town Bartolomějská 14, Prague 1
24-hour phone: +420 974 851 700

Lesser Town Vlašská 3, Prague 1
24-hour phone: +420 974 851 730

New Town Benediktská 1, Prague 1
24-hour phone: +420 974 851 710

Krakovská 11, Prague 1
24-hour phone: +420 974 851 720

Hybernská 2, Prague 1
24-hour phone: +420 974 851 500

Jungmannovo náměstí 9, Prague 1 (headquarters)
24-hour phone: +420 974 851 750

Vyšehradská 20, Prague 2
24-hour phone: +420 974 852 710

Vinohrady Šafaříkova 12, Prague 2
24-hour phone: +420 974 852 720

Medical Procedures

Hospitals

In case of an after hour or weekend emergency, these are the hospitals where an English speaking staff should be always present.

Fakultní nemocnice v Motole
V úvalu 84
Prague 5
+420 224 431 111

Ústřední vojenská nemocnice Praha
U vojenské nemocnice 1200
Prague 6
+420 973 208 333

Nemocnice Na Homolce
Roentgenova 2
Prague 5
+420 257 271 111

Fakultní nemocnice Na Bulovce
Budínova 2
Prague 8
+420 266 081 111

Local Doctors

Polyclinic at Narodni street
Národní 9 (3rd floor)
Prague 1
+420 222 075 119
Emergency line: +420 777 942 270
poliklinikanarodni.cz/en/
Accepts HTH, CISI

Canadian Medical Care
Veleslavínská 1/30
160 00 Prague 6
+420 235 360 133
Emergency line: +420 724 300 301
www.cmcpraha.cz/en-US

Local Pharmacies

24hrs a Day Pharmacies
Prague 1    -    Palackého 5. Tel. +420 224 946 982
Prague 2    -    Belgická 37. Tel. +420 222 519 731
Prague 4    -    Thomayerova hospital, Vídeňská 800. Tel. +420 261 084 001
Prague 5    -    Štefánikova 6. Tel. +420 257 320 918
Prague 5    -    Hospital Motol, V Úvalu 84.
Tel. +420 224 435 736
Prague 8    -    Bulovka Hospital, Budínova 2.
Tel. +420 266 082 017  

Dentist (routine and urgent)

Canadian Medical Care
Veleslavinska 30
Praha 6
+420 235 360 133
Emergency line:+420 724 300 301
www.cmcpraha.cz/en-US

Counseling Services

If you are suffering any sort of depression or mental distress, please contact the Prague Director immediately.

Persefona (sexual violence support)
+420 737 834 345
www.persefona.cz

SANANIM (drug support)
+420 283 872 186
www.sananim.cz

Alcoholics Anonymous
+420 773 138 303 or +420 736 190 990
www.anonymnialkoholici.cz

ROSA (domestic violence support)
+420 602 246 102
rosa-os.cz

You can also contact EUSA to assist you with making an appointment with a counselor.