London Program Manager

Study Abroad Program Manager

EUSA - Academic Internship Experts is seeking to appoint a Program Manager to our London team based in South Kensington.

Overview

London is EUSA’s flagship site, placing over a thousand students a year in a rapidly evolving internship market. London operates within a challenging and constantly shifting regulatory framework, requiring careful monitoring and compliance.

The London Program Manager is responsible for student engagement, logistical management, and contributes to the delivery of our London programs. Areas of responsibility include, but are not limited to, Tier 4 Visa guidance and support, student programming and social activities, liaison with housing providers and support of student life management, and customer service.

Reporting Relationships

The Program Manager reports to the London Director.

Responsibilities

  • Planning, development, and delivery of student calendars and associated program events

  • Creation and distribution of student materials

  • Attendance monitoring to ensure compliance for Tier 4 student visas

  • Visa application support: collation and verification of student materials, shared responsibility for issuing CAS and visa advising

  • Plan, attend, and supervise student events including arrivals/departures and out of hour events

  • Coordination of the arrival, orientation, and departure of incoming students – including airport pickups/drop offs

  • Logistical management of academic services, including faculty timetabling, classroom space provision, associated course materials, recording attendance, and collation and submission of academic course evaluation materials

  • Screen and shortlist housing for students, troubleshoot housing issues with providers

  • First point of contact on student issues

  • 24-hour emergency care on call duty shared with other London team members

  • Undertake other duties as may be required

  • Weekly meetings with London Director

Profile and Requirements

  • Able to work legally in UK

  • Strong organizational and communication skills

  • Leadership skills and ability to motivate others

  • Knowledge of Tier 4 regulations and compliance is essential

  • Understanding of academic internship programs, including student life

  • Understanding of the US higher education system is essential

  • Bachelors degree required

  • Excellent written and spoken English

  • Knowledge of FileMaker Pro and Mac OS

Compensation

EUSA offers a friendly, progressive work environment, as well as competitive salary, benefits, and holidays.

Click here to submit your CV and a cover letter detailing your previous experience, your salary expectations and why you feel you are suitable for the role. Please submit your CV and cover letter as a single file.